User centered User Journey Maps
Everything in LeanScope is human-centered from the ground up. Define stakeholders, tasks, personas, and usage scenarios to create a single source of truth for all your user journey maps. Each touchpoint of your multi-layered user journey is linked to the respective usage situations of your personas and their tasks at any point in time. This way, you can enjoy "backtracking" analyses that show you which users come into contact with which touchpoints in which situations.