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LeanScope for
User Journey Maps

The all-in-one user journey mapping tool for UX & CX professionals

Don't waste time manually maintaining your user journey maps in unstructured graph programs. LeanScope supports you with its unique approach to generate user journey maps from user requirements and match them with user research insights.

Features

User centered User Journey Maps

Everything in LeanScope is human-centered from the ground up. Define stakeholders, tasks, personas, and usage scenarios to create a single source of truth for all your user journey maps. Each touchpoint of your multi-layered user journey is linked to the respective usage situations of your personas and their tasks at any point in time. This way, you can enjoy "backtracking" analyses that show you which users come into contact with which touchpoints in which situations.

Only as much user journey map as necessary

Generate multiple variants of your user journey maps based on filter criteria. Whether long or short, whether "happy" or "unhappy", "short-term" or "long-term": depending on the team or product, compile only the most relevant touchpoints into a user journey and discover previously unknown patterns.

Information in flow

A user journey map can and should be multi-layered: from user research insights to entire concept ideas, you are interested in different artifacts depending on the project situation. LeanScope takes care of this: decide for yourself which information layers you see in the individual touchpoints and which you would rather hide.

Paths are created by walking

Since LeanScope is data-driven, every single real contact with the touchpoints of your user journeys can be recorded. Read the real usage behavior of your users directly in your user journeys and identify critical pitfalls. The path of your users is rocky - take good care of them!

Benefits

SVG

Export your user journey maps as PowerPoint files or SVGs at any time to give important presentations to decision makers. Focus only on the parts that are relevant to your stakeholders.

git
github

Work out your user journeys collaboratively and version current states in your Git repository: different user researchers can thus compile different info and artifacts into a coherent journey.

gitlab
Jira

Optimize your DesignOps process with our support by mapping your user journey map stations in JIRA or other task management systems.

Testimonials of UX & CX Professionals

Comprehensible documentation of user requirements is an important success factor, especially in the life science sector - all the more facilitating when stakeholder and requirements descriptions in LeanScope do not feel like documenting at all.
Marion ConradSenior UX/HCI Engineer - Tecan Trading AG
Marion Conrad
With LeanScope, I can tailor mission-critical requirements from the healthcare industry to individual groups of people and derive design and gamification decisions unerringly from them. Product concepts created in LeanScope automatically become more user-centric thanks to the smart user booklet method - whether for furniture, apps or IoT devices.
Dr. Eric SöhngenCEO Walkolution GmbH
Dr. Eric Söhngen
Thanks to LeanScope's local file storage, we maintain full control over all of our sensitive UX and CX
Linda SchmidtHead of UX & UI - EPLAN GmbH & Co. KG
Linda Schmidt
With LeanScope, we are able to keep our personas present and alive for the entire team. This way, we make personas an integral part of our entire development process.
Matthias StegmeierUX Designer - Paul GmbH
Matthias Stegmeier
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Overview of packages

free

Unlimited time use with limited features

  • Persona Relation Maps
  • Stakeholder Relation Maps
  • Entity Information Models
Use for free

from 75 €

per user / month

  • User Journey Map Generator
  • Connection of usage data analyses
  • Custom touchpoint representations
  • Persona & Stakeholder Editor
  • Scenario Editor & User Needs Analysis
  • User story management & Kanban board
  • UX Video Tutorials
  • Many export & exchange formats
  • Offline and online capability including versioning
30 days free trial

ONE approach: Continuous UX

LeanScope provides you with a clear structure and consistent vocabulary so that your interdisciplinary processes mesh ideally and are based on solid UX & CX approaches. These fundamentals were developed together with the award-winning UX service provider Centigrade based on many years of experience with Lean UX and Continuous UX.

Download our Continuous UX Starter Kit now with key resources that will significantly improve your UX process.

Do you have further questions? Contact us

support (at) leanscope.io